Frequently Asked Questions

i Labs is a technology company that engineers custom software, websites, AI agents, and business automation systems. We help businesses across India digitize their operations — from building their first website to implementing complete software systems that run their entire business.

We're based in Pune, Maharashtra. However, we work with clients across India and internationally. All our work is done remotely, so location is never a barrier.

We work with small to medium businesses across many industries — restaurants, clinics, salons, coaching institutes, retail stores, real estate agents, and growing startups. If your business needs better technology, we can help.

Absolutely! While we're based in Pune, we serve clients across India. Everything from communication to delivery happens remotely via WhatsApp, video calls, and screen sharing.

Just send us a WhatsApp message at +91 94053 32721 or fill out our contact form. We'll schedule a free consultation to understand your needs and recommend the best solution. No commitment required.

Our websites start at ₹9,999 for a 5-page mobile-friendly site. Our Growth plan at ₹14,999 includes SEO, WhatsApp integration, and a booking system. Premium at ₹19,999 includes everything plus an AI chatbot and 6 months of support.

Custom software projects start at ₹49,999 and vary based on complexity. We don't do cookie-cutter pricing for software — every business is different. Book a free consultation and we'll give you an honest estimate.

None. The price we quote is the price you pay. Hosting, domain setup, and deployment are included in your package. We're transparent about everything — no surprises.

Yes! For projects above ₹15,000, we offer a 50-50 payment structure — 50% upfront to start, 50% on delivery. For larger projects, we can discuss custom payment schedules.

Every project includes: design, development, mobile optimization, basic SEO, deployment, and post-launch support (1-6 months depending on plan). We don't charge extra for revisions during development.

Most websites are delivered within 48-72 hours of receiving your content. Complex sites with custom features may take 1-2 weeks. We're one of the fastest in the industry because we use AI-assisted development.

Custom software typically takes 2-8 weeks depending on complexity. A simple booking system might take 2 weeks, while a full inventory management system could take 6-8 weeks. We give you a clear timeline before starting.

For websites: your logo, content (text and images), and any specific preferences. Don't have content? We can write it for you. For software: a description of your workflow and what you need the system to do. We handle everything else.

Yes! We share daily updates via WhatsApp. For websites, you'll see a live preview within 24 hours. For software, we do weekly demos so you can test and give feedback as we build.

Every project includes free support — 1 month for Starter websites, 3 months for Growth, and 6 months for Premium. During this time, we handle bug fixes, small updates, and answer any questions. After the support period, we offer affordable monthly maintenance plans.

Every website we build is mobile-first. We design for phones first, then scale up to tablets and desktops. Over 80% of your visitors will come from mobile — we make sure their experience is perfect.

We implement technical SEO best practices on every site: fast loading speeds, proper meta tags, structured data, sitemap, mobile optimization, and clean code. For ongoing SEO (content creation, link building), we offer separate packages.

We use modern, battle-tested technologies: React, Next.js, Astro, and Flutter for frontend; Node.js, Python, and Go for backend; PostgreSQL and MongoDB for databases; AWS, GCP, and Cloudflare for hosting; and OpenAI/Gemini for AI features.

Yes. Speed is non-negotiable. We optimize every site to load in under 2 seconds. We use modern frameworks, image optimization, CDN delivery, and lazy loading to ensure your site is blazing fast.

Yes, hosting is included in your package. We use Cloudflare Pages and AWS for reliable, fast, and secure hosting. Your site will have SSL (HTTPS), CDN delivery, and 99.9% uptime.

We build custom CRMs, inventory management systems, booking platforms, billing/invoicing tools, mobile apps (Android and iOS), dashboards, ERP modules, and API integrations. If your business needs custom software, we can build it.

Yes! System integration is one of our core services. We can connect your POS with accounting software, sync WhatsApp with your CRM, link payment gateways to invoicing — you name it, we integrate it.

Yes. We build cross-platform mobile apps using Flutter, which means one codebase works on both Android and iOS. This saves time and money compared to building two separate apps.

Security is built into everything we build. We use encrypted connections (HTTPS/TLS), secure authentication, data encryption at rest, regular backups, and follow industry best practices. For sensitive data, we implement additional safeguards.

Absolutely. We build with scalability in mind from day one. Our architecture can handle growing user bases, increasing data volumes, and new feature additions without needing a complete rebuild.

Every project includes free post-launch support: 1 month (Starter), 3 months (Growth), 6 months (Premium/Software). This covers bug fixes, small content updates, and technical support via WhatsApp.

WhatsApp is our primary support channel — you'll always reach a real person within 2 hours during business hours (Mon-Sat, 9 AM - 7 PM). You can also email us at ilabs4u@gmail.com.

We offer unlimited revisions during the development phase. If you're not happy with the direction, we'll redesign from scratch. Our goal is your satisfaction — we don't consider a project done until you love it.

Yes! We offer website maintenance and takeover services. We'll audit your current site, fix any issues, update the design if needed, and provide ongoing maintenance at an affordable monthly rate.

Yes. Every software delivery includes a training session where we walk you and your team through the entire system. We also provide documentation and video guides for reference.